Work

Signature initiatives in identity, payments, and recovery.

A small number of engagements at any one time, each chosen because the outcome matters to people who never see the system.

Current

California Department of Technology

California Identity Gateway (IDG)

Strategic advisory alongside CDT leadership on the structural layer through which residents prove who they are to the state. The remit spans architecture review, vendor and policy alignment, and the sequencing decisions that determine whether a statewide identity programme ships or stalls.

The work centres on secure, citizen-centric identity layers: verification that holds up to state and federal compliance while removing friction for the millions of residents who use it to access state financial services, benefits payments, and government platforms.

  • Single verification layer shared across agencies
  • Assurance model agreed with policy and legal counsel
  • Delivery sequence rebuilt around dependency risk

Programme

National payments & benefits infrastructure

State payout and payments consolidation

Consolidation of fragmented state payout pipelines into a single resilient, auditable payments platform, retiring decades of legacy batch processing without a single interruption to recipients.

The migration ran live: every cutover was reversible, every reconciliation observable, and no beneficiary experienced a missed or delayed payment during transition.

  • Legacy batch estate retired in staged cutovers
  • End-to-end reconciliation and audit trail
  • Zero interruption to recipient payments

Advisory

Confidential — public bodies and regulators

Crisis recovery and vendor realignment

Calm, decisive pattern recognition applied to programmes already failing in public: contested vendor relationships, compliance findings, and technical bottlenecks that had stopped delivery.

Engagements are short, structural, and evidence-led — a clear diagnosis, a defensible plan, and a client team able to run the result without further dependency.

  • Independent diagnosis of root causes
  • Renegotiated scope and vendor accountability
  • Delivery restarted on a defensible plan

Considering an engagement?

Availability is limited and enquiries are handled personally. The secure gateway is the fastest route to a first conversation.